Inflatable Paddle Board will be packed in brown box as Standard Rules. Shipping way as you required: by sea, by air, by express, etc. As for the costs and shipping period information, please contact us by email or phone.
Warranty & Service
Warranty for our inflatable is 1-3 years. When you get the inflatable, please check the package and signed after you sure there is no damage during transport. If package is damaged, please don’t sign and take some pictures as proof. So that we can ask for compensation from the shipping company. Then Inflate the goods and test, if it work well, just share with us some beautiful pictures from your side. If it doesn’t work good, please also takes some photos or video for us the know what’s the exactly problem and find out the solution. For small problem, we will give direction to help you repair it, for quality problem that makes you can not use the inflatable, let’s negotiate and find out the best solution for both of us.
FAQ
1. Q: Are you a factory or trade company? A: We are a manufacturer, direct supplier from China. 2. Q: Can you do custom designs? A: Yes, with a strong R&D team, we have satisfied with various customers’ requirements. 3. Q: How to install the inflatable products if I am fresh? A: It is very easy to install. Prepare your ground, open the package of inflatables and blower. Power on the blower and inflate it. 4. Q: Where is your factory located in, how can I visit the factory? A: Our factory located in Weihai city Shandong province, China. Welcome to visit our factory, you will get our warm reception. 5. Q: What is your main product? A: Inflatable Surfboard, boat, RIB Boat etc. 6. Q: What is your payment terms? A: L/C or 30%T/T in balance, the balanced shall be paid before shipment. 7. Q: What is your lead time? A: Within 7-30days after received your deposit or original L/C.